NOTE: This topic will show you how to delete your account. If you only want to delete a video or call (Santa Video or Santa Call) from your account, please refer to THIS topic.

Remember that if you delete your account, all purchases, videos and calls you have created will be lost along with the account. We have no way of undoing this action.

If you are sure about deleting your account, these are the steps:

On the PNP website:
1. Select your name and select My account from the dropdown menu.
2. Select Delete account at the bottom of the page.
3. Confirm the account deletion in the pop up message.

On the PNP mobile app:
1. In the Parents Corner, select open the settings menu (in the header bar).
2. Select My profile/your account name.
3. At the bottom of the page, select Delete account.
4. Confirm the account deletion by tapping Delete account again in the pop up message.