Talk to Santa is a brand-new interactive experience that lets children have a live-style conversation with Santa Claus himself! ✨
Your child can enjoy up to 10 personalized exchanges with Santa, filled with laughter, wishes, and magical Christmas spirit. Each conversation is unique and can only be launched once.
How to start a conversation with Santa?
Step 1: Select the Feature
From your PNP account, select 'Conversations' (at the top of the screen if you're using the website, or at the bottom if you're using the app) tap on the image 'Magical Moment with Santa', and then tap on 'Personalize'.
You’ll see that each conversation costs 3 credits (your available balance is displayed next to it).
Step 2: Personalize Your Experience
You’ll be guided through a quick personalization form:
Santa will speak in: Choose your preferred language (English, French, Spanish, Italian, German or Polish)
Select recipient: Pick the child or family member who will chat with Santa. You can also add a new one by selecting 'New Recipient'
Provide personalization details:
Child’s name
Gender
Age
City or location
These details help Santa make the chat truly magical and personal!
Step 3: Confirm the Details
Before continuing, you’ll be asked to confirm the following:
✅ An adult companion will be present to help the child enjoy the conversation.
✅ You agree to share the conversation details with OpenAI to generate Santa’s personalized story.
✅ You have read and accepted the Terms of Use, Terms of Sale, and Privacy Policy.
Once confirmed, click 'Create Conversation'. You will be charged 3 credits for this experience.
Step 4: Prepare for the Chat
You’ll see a screen titled “For [Recipient’s Name] – Magical Moment with Santa”.
Before starting, make sure to:
🔊 Turn up your volume
🤫 Reduce background noise
👨👩👧 Avoid multiple people speaking at once
When ready, click 'Start conversation'. You will be asked for microphone access — please allow it so Santa can hear you!
Step 5: Enjoy the Magic 🎄
Santa will appear on your screen, ready to begin the magical conversation! You’ll see a timer and a counter showing your Magical Exchanges (e.g., 3/10).
Each exchange is a back-and-forth moment between Santa and your child.
Step 6: End of the Conversation
Once all exchanges are complete, you’ll see a 'Keep the magic safe' screen. Simply solve the small math question (e.g., 10 + (4 * 1) → answer: 14) and click 'Submit'.
Step 7: Share Your Feedback
After the conversation, you’ll be asked to rate the experience from 1 to 5 stars and optionally leave a comment. Click 'Send feedback' and you may now return to your PNP account.
Additional Notes
Each conversation can only be launched once.
You can create separate personalized conversations for multiple children.
Make sure your internet connection and microphone are working properly for the best experience.