When you enter a recipient's birthday while making a video you will see an option referring to an automatic birthday video.
By opting in for the automatic birthday video, you will ensure your loved on receives a special personalized message from Santa on their birthday. Not only is this a fan-favorite video, it is also completely Free.
If you would like to opt out of the automatic video, you can enter the recipient's age instead of birthdate. Or you can turn the option off by following these steps:
1. Open the My recipients section:
On the PNP website, select your name in the top right and select My recipients.
Or on the PNP mobile app, open the settings menu in the top bar, and select My recipients.
2. Find the recipient you want to update, and toggle the Free Birthday video off.
NOTE: If the recipient was created without a birthday, you can add one by editing the recipient from this same section.