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    English (US) Български Čeština Dansk Deutsch Ελληνικά Español Suomi Français Magyar Italiano Nederlands Norsk Polski Português (Portugal) Română Slovenčina Svenska
  1. PNP Help Center
  2. Santa Videos

Santa Videos

Santa Videos

  • What type of videos does PNP offer?
  • What are Premium Santa Videos?
  • How do Interactive videos work?
  • What is the free video for kids?
  • What is the free video for grown-ups?
  • What is the free birthday video?

General

  • Where can I find the nice list certificate?
  • What video options are available?
  • Can I make changes to a video once it is completed?
  • Why isn't my child's name displayed correctly in the video message?
  • Why is Santa saying the wrong age in the Birthday Video?
  • Can I make one video for my entire family?
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How To

  • How do I watch my Santa Videos?
  • How do I create personalized videos on PNP?
  • Can I watch my videos on the website and the app?
  • How do I set up an automatic birthday video from Santa?

Sharing

  • How do I share my personalized video message?
  • How do I make sure I receive email notifications from PNP regarding my personalized video messages?
  • How do I share a video to the kids corner on the PNP mobile app?
  • Who sent me a PNP video and how do I view it safely?
  • Why hasn’t the recipient received an email notification about the Santa Video I shared with them?

Video download to MP4

  • How do I download a video message?
  • What are the advantages of downloading my Santa Video?
  • What is the format, resolution and size of the MP4 video messages?
  • Where was my personalized video downloaded?

Storytime with Santa

  • What are the Bedtime Stories?
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