On the PNP website:
- Select your name in the top right corner
- Select My recipients
- Click on New Recipient
- Fill out the form with the recipient's details and select Create
On the PNP mobile app:
- Open the settings menu in the header bar
- Select My recipients
- Select the profile icon that will be on the top right corner with a '+' sign
- Fill out the form with the recipient's details and select Create
Additionally, when you create a video or call for someone new, instead of using a recipient who is already on your list, a recipient can automatically be added to your account to save all the information you've entered about them.