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QUICK ANSWER PNP offers different ways to create magic. You can begin with selected free experiences, purchase an eligible video or call individually, or choose a Magic Pass for broader access to Premium content and features. Availability and inclusions may vary by season, platform, country and current offer, so always review the product details displayed before creating or purchasing. |
Start with free PNP content
Selected free experiences are an easy way to discover Santa's Village and try PNP personalization before purchasing. Depending on the season and platform, free options may include a trial Santa Video or a birthday experience.
- Free content is limited to selected scenarios and may only be available for a specific period.
- The free video for children does not include Santa's Verdict.
- Viewing and download availability may differ from Premium content.
Learn more: What is the free video for kids?
Choose a single purchase when you need one special moment
If you have one specific recipient or occasion in mind, you may be able to buy one eligible Santa Video or Call without purchasing a Pass. Select the scenario you want and review the purchase options shown for that product.
Learn more: Can I buy just one video or call?
Choose a Magic Pass when you want more ways to create
A Magic Pass is designed for families who want to create more personalized moments and use Premium features throughout the pass period. Depending on the current offer, benefits may include:
- Access to Premium personalized Santa Videos and Calls.
- Premium or exclusive scenarios and multi-device experiences.
- Eligible HD video downloads to preserve special memories.
- The Reaction Recorder for compatible videos.
- Additional Kids Corner activities.
- Included Credits for personalized Stories and Talk to Santa, as shown in the current offer.
Learn more: What are the Unlimited Passes?
Which option is right for me?
| Your goal | Best place to start |
|---|---|
| I want to try PNP | Start with an available free experience. |
| I need one video or call | Check whether the selected scenario is available as a single purchase. |
| I want multiple experiences or recipients | Compare the current Magic Pass and Magic Pass+ benefits. |
| I want to save eligible videos | Review whether the product includes downloads or whether a Pass is required. |
| I want Stories or Talk to Santa | Review the Credits included with the current offer and any access requirements. |
Ready to create some magic?
Try an available free experience, explore a single purchase or compare the current Magic Pass options to find the right fit for your family.