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  1. PNP Help Center
  2. Purchases
  3. Billing and Checkout

Billing and Checkout

  • Why do we use PayPal to make a purchase?
  • How do I request a refund?
  • How do I redeem a promo code or a voucher?
  • Why can't I complete my order?
  • What methods of payment do you accept?
  • How do I purchase a Magic Pass through the mobile app?
  • Product Life Cycle - How long do the video messages remain available in my account?
  • How to make an in-app purchase using Google Pay?
  • How to make a purchase within the mobile application using Apple pay?
  • How to re-enable your PNP subscription
  • How do I cancel my recurring subscription or automatic renewal?
  • Can I cancel or modify my order?
  • What do I do if my transaction is refused?
  • What currencies do you accept?
  • At what point in the purchasing process is my credit card charged?
  • Do I have to pay sales taxes when I buy a pass through the website?
  • How do I make a purchase on the PNP website or mobile app?
  • How do I apply my purchase of a single video?
  • How do I apply my purchase of a single call?
  • How do I check my purchase details?
  • What are your terms of sale?
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