To place a call on the PNP website:
1. Go to My Creations and open the Calls section.
2. Click the phone icon on the call you want to place.
3. In the pop-up window, choose the destination country and enter the recipient's phone number.
4. Click Place call to send the call immediately.
5. The recipient must press 1 to connect to Santa upon the elf's invitation.
To place a call on the PNP mobile app:
1. Go to My Creations and open the Calls section.
2. Select the call you would like to place.
3. Select Place call.
4. In the pop-up window, choose the destination country and enter the recipient's phone number.
5. Click Place call to send the call immediately.
6. The recipient must press 1 to connect to Santa upon the elf's invitation.
NOTE: Make sure the area code automatically included is correct. Do not add spaces, periods, special characters or dashes between the numbers.
Find information about scheduling calls HERE.