Calls can always be found in the My Creations section.
My Creations is can be accessed at the top of the website as shown here
On the app the button is placed at the bottom of the screen with a Play button icon.
If for some reason your calls are not there please try to log out of your account and log in again, make sure you're using the right email to login.
If none of this works please try these troubleshooting tips that may solve the problems you're having:
- Try using another browser
- Clear your browser's cookies
- Clear your browser's cache
- If possible, update to a newer version of your browser
- Restart your router
- Restart your computer/device
- If you're on a mobile device, turn off wifi then turn it back on
If this doesn't help, this may be an issue with the connection speed, so knowing what your upload and download speeds are will help narrow down the problem.
If on mobile
- Check to make sure you have the newest version of the App
- Check to make sure you have the newest OS version for your device
- Make sure you have at least 1 GB of free space available on your device
- Log out of the App
- Clear the App data and close it entirely
- Reopen the App and log back in
- Turn off and restart your mobile device
If this doesn't help, please uninstall and reinstall the App, and if the problem is still happening