What do I do if I lose access to my PNP account?

If you have lost access to your PNP account, please contact the elves with the following information, and they will be happy to help!

Tip: If you aren't sure what email address you signed up with, please check your inbox for any emails from PNP. If you've received a PNP email (no-reply@portablenorthpole.com) at that email address, that should be the right address.

- Email address of the account
- When the account was created
- Name of account
- Purchases made on the account
- Recipients on the account
- Most recent videos that were made

Contact the elves HERE.