If you have lost access to your PNP account, please contact the elves with the following information, and they will be happy to help!

Tip: If you aren't sure what email address you signed up with, please check your inbox for any emails from PNP. If you've received a PNP email (no-reply@portablenorthpole.com) at that email address, that should be the right address.

- Email address of the account
- When the account was created
- Name of account
- Purchases made on the account
- Recipients on the account
- Most recent videos that were made

Contact the elves HERE.